FAQs
Frequently Asked Questions
Everything you need to know before working with us
CLIENT FIT
We work best with investors who:
• Are in it for the long term (5+ years)
• Want expert guidance, not just a platform to transact
• Stay disciplined during market ups and downs
• Trust process over headlines
We may not be the right match if you:
• Chase short-term returns or hot tips
• Monitor your portfolio daily and react to every move
• Prioritise lowest cost over long-term value
• Prefer DIY investing and frequently second-guess advice
PRODUCTS & SERVICES
• Mutual Funds — SIPs, goal-based investing, ELSS, hybrid, flexi-cap
• PMS (Portfolio Management Services) — Min. ₹50 lakh
• AIF (Alternative Investment Funds) — Min. ₹1 crore
• Bonds & Fixed Income — Corporate, government, and tax-free bonds
We use a structured research process — not star ratings or AUM. We evaluate:
• Fund manager track record and consistency
• Long-term rolling returns vs. benchmark
• Portfolio quality — concentration, churn, style purity
• AMC governance and financial strength
• Fit with your specific risk profile and time horizon
NRI INVESTORS
Yes. We serve NRIs across the US, UK, UAE, Singapore, Canada, and Australia. We help with NRE/NRO account structuring, FEMA compliance, FATCA/KYC, DTAA benefits, TDS, and coordinating with your CA.
Yes, though some AMCs restrict access due to FATCA/SEC rules. Investment is still possible via select fund houses and through PMS or AIF structures. We assess your specific situation and recommend the right compliant route.
GETTING STARTED
1. Discovery call — 30 min to understand your goals and current situation
2. Financial review — we assess your portfolio, income, tax status, and risk appetite
3. Personalised plan — written, with asset allocation and recommended instruments
4. Onboarding — KYC, account setup, first investment. Fully guided
5. Ongoing — quarterly updates, annual rebalancing, proactive communication
No obligation at the discovery stage. If we’re not the right fit — we’ll tell you
For mutual funds, we earn a trail commission from the AMC as part of the Regular Plan expense ratio — no extra charge to you. For PMS and AIF, fees vary by product and are disclosed upfront before any commitment.
TRUST & SAFETY
Your money is completely safe. We never hold, collect, or handle it. All investments flow directly from your bank to the AMC. Every transaction requires your authorisation via OTP or email. We have no custody of your assets, ever.
In 18+ years, there has not been a single instance of fraud or misdirection of client funds. Your investments are held with SEBI and AMFI-regulated fund houses — not with us.
Your investments are always in your name. You can transfer to another distributor, manage them yourself, or redeem them — no permission needed from us. Even if Lakshya Finserv ceases to exist, your funds remain fully accessible through the respective AMCs.
Your data is used only for advisory purposes and never shared with third parties. Portfolio access within our team is on a need-to-know basis. All transactions go through SEBI-regulated platforms with OTP-based approvals. We are bound by AMFI and SEBI data protection codes.
EXPECTATIONS & THE RELATIONSHIP
Historically, well-structured equity portfolios have delivered 10–14% p.a. over 10-year horizons. Balanced/hybrid portfolios have returned 8–11% p.a. But the actual return you earn depends heavily on behaviour — not panicking, not chasing performance, not exiting early.
We don’t promise specific returns. We commit to a disciplined, goal-based process — and the coaching to help you stay the course.
No. Mutual fund investing is fully digital without a Demat account. We handle KYC online (Aadhaar + PAN), set up your investment account, register a One-Time Bank Mandate for SIPs, and you're ready. Onboarding typically takes 2–5 working days (a few extra documents for NRIs).
• Quarterly portfolio updates with market commentary and action items
• Annual formal review — goals, rebalancing, life-stage adjustments
• Direct access via WhatsApp, email, or phone — no ticketing system
• Proactive outreach during market volatility
• Tax-time support — LTCG/STCG statements and CA coordination
SWITCHING & ONBOARDING
Yes — and this is the best way. If you're in Regular Plans, we can transfer your entire portfolio under our ARN code with your written consent. This:
• Does not trigger any capital gains tax
• Does not interrupt your SIPs or existing folios
• Brings everything onto our platform for consolidated tracking
After the transfer, we do a thorough portfolio review and recommend any changes needed.
We offer a free 30–45 minute discovery conversation to understand your situation. We don't do standalone one-off reviews without context — a number on a screen without knowing your goals, tax profile, and risk appetite produces more noise than clarity. If we’re a good fit, the full portfolio review is part of onboarding. No charge, no obligation.
PLANS & COMMISSION
Yes. Two options:
• Keep your existing Direct Plans and start new investments in Regular Plans with us. We manage the new portfolio, but can't track the old one on our platform.
• Consolidate everything into Regular Plans for a unified view. Note: redemption may trigger capital gains tax — consult your CA first.
